To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Please make sure to check your 'Junk Email' inbox for any new emails regarding your password reset. Northumberland County Council only: if you don't receive an email within an hour, please contact peopleandculture@northumberland.gov.uk to request an account. Partner Organisation Staff only: If you don't receive an email within an hour, please click the create new account button.